Question 1

How long does shipping take?

Accepted Answer

Most orders ship within 24 hours and arrive in 3-5 business days across India. Shipping is free on every order, no minimum required.

Question 2

What is your return policy?

Accepted Answer

You can return any product within 7 days of delivery, no questions asked. Items must be unused and in original packaging. Refunds are processed within 5-7 business days of us receiving the return.

Question 3

How do I track my order?

Accepted Answer

Once your order ships, use the order number from your confirmation on our Track Order page to see its current status.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, UPI, and Cash on Delivery (a small handling fee applies to COD orders).

Question 5

Do your products come with a warranty?

Accepted Answer

Yes — all AthKin products are covered by a 6-month manufacturing defect warranty from the date of delivery. Normal wear and tear is not covered.

Question 6

Can I change or cancel my order after placing it?

Accepted Answer

Orders can be changed or cancelled within 2 hours of placing them. After that, they move into processing and can no longer be modified — but you can still return the item once it arrives.

Question 7

Do you ship outside India?

Accepted Answer

Not yet — we currently ship only within India. We're working on international shipping and will announce it on our homepage when it's ready.

Frequently Asked Questions